Check in Procedures
We have staff on site at our apartments 7 days a week. The reception opening times are:
Monday to Friday 1 pm until 6 pm
Saturday & Sunday 1 pm until 5 pm
Check in is from 3 pm Monday to Friday and from 2 pm on Saturday & Sunday. Early check in is available for an extra fee from 1 pm.
Our office is available from 9pm Monday to Friday for bookings & queries.
We have emergency cover outside of these times, details are available at the apartments.
Bag Drop Off
Our reception opens at 1 pm daily but if you need to drop your bags off when you arrive in York we recommend using Yorbag. This is a local company located near The Minster that will store your baggage, prices start from £3 up to £5 for the day. Please follow this link: yorbag or call +44 (0)7561852654 to book.
Please note that we do not have the space to allow you to store your bags prior to check in or post check out.
Check in procedures
Please check in at our reception at 60 Bootham Crescent.
If you need to check in after our reception closes (see times above), please contact us so that we can arrange a self check in for you. This will involve us sending you the code and number of our key safe where we will store your apartment keys for you to collect.
To help you use the key safes there is a demonstration below:
1) Locate the KeySafe on the wall.
2) Slide down black cover to reveal lock code dials.
3) Key in access code number and pull down lever at left of dials to open.
4) Remove keys, close door and reset code.
60 Bootham Crescent, York, YO30 7AH
T: +44 (0)1904 639923